As a Managing Director, I am leading our NEWBanking practice in Belgium & Luxembourg leveraging my deep banking industry expertise to help our Banking clients rotate to the NEW using new technologies and creating an eco-system of innovation focusing on the entire banking value chain (from customer to operations).
I also lead our Digital and Distribution & Marketing practice in Luxembourg and we help companies and governments harness the full power of Digital and rotate successfully to the New.
I am passionate about the human face of interactions and the huge impact people have and will continue to have in an even more digital and sustainable world.
All along my career both in Europe and North Amercia I gained experience in building new businesses, recruiting & managing large and diverse (international) practices, managing the P&L, delivering value focused outcomes to our clients, and being end-to-end responsible for business development/sales and delivery of projects launching new customer experiences, products and services as well as new businesses for our clients.
Fingerprint scanning and face recognition are gaining momentum. Using more accurate and cheaper technologies, providing more security and convenience for the end user, biometric payments are set to become the new normal in our daily shop.